To start coverage, we must get your first payment for your premium, or the amount you pay each month, no later than 10 days after the due date on your first bill.
Paying your monthly bill
If you enrolled directly with us online, sign in to your account and submit your first payment at any time before your payment due date. You can also send us a check with a copy of your invoice.
Did you get coverage through the New York State of Health Marketplace? If so, pay using the choices below:
- Online: You can pay securely here. You will need your member ID number to make this payment. This number appears on the bill you got.
- By mail: Send us a check with the bill you got in the mail. Allow at least two business days for us to get your payment. If you think we might not get it by your bill’s due date, pay online. If you have questions, call us at 888-447-7703 (TTY:711). Our hours are 8 am to 6 pm, Monday to Friday.
Did you choose coverage directly through EmblemHealth?
If so, pay:
- By mail: Send us a check with the bill you got in the mail.
Haven’t gotten your bill by mail?
We may still be processing your application. Processing takes about two business days. If more than two business days have passed, please call us at 888-447-7703 (TTY:711). Our hours are 8 am to 6 pm, Monday to Friday. We’ll be happy to help.
Haven’t gotten your bill by email?
If you signed up online and didn’t get an email bill, it may be because we don’t have an email address for you. To provide your email address, please call us at 888-447-7703 (TTY:711). Our hours are 8 am to 6 pm, Monday to Friday. We’ll be happy to help.